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Bose application won't open | SoundTouch® Stereo JC Wi-Fi® music system
ボーズアプリをアンインストールして、再インストールしてください。
ケースとしてアプリに問題が発生した場合は、お使いのデバイスからアンインストールし、再度ダウンロードおよびインストールしてから、もう一度お試しください。
If the computer app won't open, try using SoundTouchC.exe instead.
On some computers, particularly older ones, SoundTouch.exe might not open. Instead, try using SoundTouchC.exe from the SoundTouch program folder (C:\Program Files (x86)\SoundTouch). If successful, create a shortcut for and use SoundTouchC.exe on the computer instead.
If using a Bose app for macOS 10.15 (Catalina) or newer, use one of these methods to allow the app to open.
With macOS 10.15 (also known as Catalina) or newer, an error referring to malicious software may appear when trying to open some apps—including Bose apps. This error might only allow you to choose OK, which does not allow you to ignore the error. In these cases, do one of the following:
- On the computer, go to Finder > Applications, then right-click the Bose app and choose Open. A similar errror will appear but with the option to ignore it.
- On the computer, go to System Preferences > Security & Privacy > General tab. Under Allow apps downloaded from, select App Store and identified developers. If the Bose app is shown in this section with an Open Anyway button, click the button
お客様にSoundTouchアプリのイベントログを取得し、当社までメールで送信するよう依頼してください。
詳細は、 システムログの収集をご覧ください。
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