バッテリ LED ステータスインジケータがオレンジと白で点滅 | Bose QuietComfort 45 headphones
bose-quietcomfort-45-headphones
Bose QuietComfort 45 headphones販売元 2022 - 2024

バッテリ LED ステータスインジケータがオレンジと白で点滅 | Bose QuietComfort 45 headphones

製品が非常に高温または低温の環境にあった場合は、室温になるまでお待ちください。

バッテリーの温度が動作温度範囲を超えている場合は、製品が室温に戻るまでお待ちいただき、その後、再度お試しください。

Show the customer how to send Bose Log information from their product

If a customer is still experiencing this issue, Bose would like to collect some information in order to understand what is happening with the product. Please have the customer connect their product to a computer and perform the following actions:

  1. Go to BTU.Bose.com
  2. Follow the on-screen instructions. The website will ask to download the updater if its not already installed and running in the background.
  3. Click "Launch" or "Download." If this is the first time the customer is using the updater, click "Download" and then launch the updater
  4. Once connected, the updater will detect the Bose product. It will say they are up to date
  5. Once on this screen press ‘a’,’ d’, ’v’, ‘up arrow’, ‘down arrow’ on the keyboard. Customer has entered ‘advanced mode’ and other options will appear on screen
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  6. Select "System Information" > "Send to Bose"
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